Customs, Shippers\u2019 Council Brainstorm to Resolve Complaints Over B\u2019Odogwu System<\/p>\n
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The Nigeria Customs Service (NCS) has opened high-level consultations with the Nigerian Shippers\u2019 Council (NSC) to address complaints arising from the rollout of its Unified Customs Management System, popularly known as B\u2019Odogwu.<\/p>\n
The engagement followed concerns raised by freight forwarders and licensed Customs agents over delays, demurrage charges, and other operational challenges linked to the new platform.<\/p>\n
Comptroller-General of Customs, Bashir Adewale Adeniyi, on Monday, hosted the Executive Secretary of the NSC, Dr. Akutah Ukeyima, at the Service\u2019s headquarters in Abuja.<\/p>\n
A statement issued on Tuesday by the NCS National Public Relations Officer, Assistant Comptroller Abdullahi Maiwada, said the meeting provided an avenue for both agencies to deliberate on practical solutions to ease the inconveniences experienced by port operators.<\/p>\n
According to the statement, Dr. Ukeyima presented industry feedback highlighting issues with system integration, documentation, and port logistics, stressing the need for urgent intervention to reduce financial losses and prevent disruptions in the cargo clearance chain.<\/p>\n
The Customs boss, however, reaffirmed that B\u2019Odogwu remains a flagship project under the Service\u2019s modernisation programme, designed to ensure a transparent, technology-driven, and globally competitive clearance process.<\/p>\n
He assured stakeholders that initial implementation challenges would be systematically resolved through phased improvements, system upgrades, and continuous engagement with industry players.<\/p>\n
\u201cTransitional issues are expected in large-scale reforms,\u201d the statement quoted him as saying, \u201cbut measures are being taken to minimise disruptions and shield operators from excessive costs such as demurrage.\u201d<\/p>\n
The NCS explained that B\u2019Odogwu is an indigenous innovation aimed at centralising Customs processes, cutting clearance timelines, reducing costs, improving compliance, and boosting government revenue.<\/p>\n
Both agencies emphasised the need for sustained dialogue, pledging to extend consultations to other critical stakeholders, including shipping lines and terminal operators.<\/p>\n
The Customs Service also called on industry players to support the project, provide constructive feedback, and partner with the government in building a modernised trade ecosystem that promotes efficiency, competitiveness, and national development.<\/p>\n","protected":false},"excerpt":{"rendered":"
Customs, Shippers\u2019 Council Brainstorm to Resolve Complaints Over B\u2019Odogwu System The Nigeria Customs Service (NCS) has opened high-level consultations with the Nigerian Shippers\u2019 Council (NSC) to address complaints arising from the rollout of its Unified Customs Management System, popularly known as B\u2019Odogwu. The engagement followed concerns raised by freight forwarders and licensed Customs agents […]<\/p>\n","protected":false},"author":4,"featured_media":145680,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[18,20],"tags":[2069,2067,2068],"class_list":{"0":"post-147951","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-news","8":"category-the-nation","9":"tag-bodogwu-system","10":"tag-ncs","11":"tag-shippers-council"},"yoast_head":"\n